Class ParticipantMetrics

java.lang.Object
software.amazon.awssdk.services.connect.model.ParticipantMetrics
All Implemented Interfaces:
Serializable, SdkPojo, ToCopyableBuilder<ParticipantMetrics.Builder,ParticipantMetrics>
@Generated("software.amazon.awssdk:codegen") public final class ParticipantMetrics extends Object implements SdkPojo, Serializable, ToCopyableBuilder<ParticipantMetrics.Builder,ParticipantMetrics>

Information about a participant's interactions in a contact.

See Also:

  • Method Details

    • participantId

      public final String participantId()

      The Participant's ID.

      Returns:
      The Participant's ID.

    • participantType

      public final ParticipantType participantType()

      Information about the conversation participant. Following are the participant types: [Agent, Customer, Supervisor].

      If the service returns an enum value that is not available in the current SDK version, participantType will return ParticipantType.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from participantTypeAsString().

      Returns:
      Information about the conversation participant. Following are the participant types: [Agent, Customer, Supervisor].
      See Also:

    • participantTypeAsString

      public final String participantTypeAsString()

      Information about the conversation participant. Following are the participant types: [Agent, Customer, Supervisor].

      If the service returns an enum value that is not available in the current SDK version, participantType will return ParticipantType.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from participantTypeAsString().

      Returns:
      Information about the conversation participant. Following are the participant types: [Agent, Customer, Supervisor].
      See Also:

    • conversationAbandon

      public final Boolean conversationAbandon()

      A boolean flag indicating whether the chat conversation was abandoned by a Participant.

      Returns:
      A boolean flag indicating whether the chat conversation was abandoned by a Participant.

    • messagesSent

      public final Integer messagesSent()

      Number of chat messages sent by Participant.

      Returns:
      Number of chat messages sent by Participant.

    • numResponses

      public final Integer numResponses()

      Number of chat messages sent by Participant.

      Returns:
      Number of chat messages sent by Participant.

    • messageLengthInChars

      public final Integer messageLengthInChars()

      Number of chat characters sent by Participant.

      Returns:
      Number of chat characters sent by Participant.

    • totalResponseTimeInMillis

      public final Long totalResponseTimeInMillis()

      Total chat response time by Participant.

      Returns:
      Total chat response time by Participant.

    • maxResponseTimeInMillis

      public final Long maxResponseTimeInMillis()

      Maximum chat response time by Participant.

      Returns:
      Maximum chat response time by Participant.

    • lastMessageTimestamp

      public final Instant lastMessageTimestamp()

      Timestamp of last chat message by Participant.

      Returns:
      Timestamp of last chat message by Participant.

    • toBuilder

      public ParticipantMetrics.Builder toBuilder()
      Description copied from interface: ToCopyableBuilder
      Take this object and create a builder that contains all of the current property values of this object.
      Specified by:
      toBuilder in interface ToCopyableBuilder<ParticipantMetrics.Builder,ParticipantMetrics>
      Returns:
      a builder for type T

    • builder

      public static ParticipantMetrics.Builder builder()

    • serializableBuilderClass

      public static Class<? extends ParticipantMetrics.Builder> serializableBuilderClass()

    • hashCode

      public final int hashCode()
      Overrides:
      hashCode in class Object

    • equals

      public final boolean equals(Object obj)
      Overrides:
      equals in class Object

    • equalsBySdkFields

      public final boolean equalsBySdkFields(Object obj)
      Description copied from interface: SdkPojo
      Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in an SdkPojo class, and is generated based on a service model.

      If an SdkPojo class does not have any inherited fields, equalsBySdkFields and equals are essentially the same.

      Specified by:
      equalsBySdkFields in interface SdkPojo
      Parameters:
      obj - the object to be compared with
      Returns:
      true if the other object equals to this object by sdk fields, false otherwise.

    • toString

      public final String toString()
      Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
      Overrides:
      toString in class Object

    • getValueForField

      public final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz)

    • sdkFields

      public final List<SdkField<?>> sdkFields()
      Specified by:
      sdkFields in interface SdkPojo
      Returns:
      List of SdkField in this POJO. May be empty list but should never be null.

    • sdkFieldNameToField

      public final Map<String,SdkField<?>> sdkFieldNameToField()
      Specified by:
      sdkFieldNameToField in interface SdkPojo
      Returns:
      The mapping between the field name and its corresponding field.